Terms of Purchase

The following terms apply to purchases from Nordforsstockholm AB (reg. no. 559573-1547) via nordforsstockholm.se. By completing a purchase, you accept these terms. We sell to both consumers and businesses; certain terms apply only to consumers under mandatory law (the Swedish Consumer Sales Act and the Distance Contracts Act).

1. Company information

• Company name: Nordforsstockholm AB
• Registration number: 559573-1547
• Address: Södermalmstorg 4, Stockholm, Sweden
• Email: info@nordforsstockholm.se

2. Ordering and agreement

An agreement is formed once we confirm your order by email. We reserve the right to refuse or cancel an order in the event of obvious pricing errors, suspected fraud, items being out of stock, or if delivery to your address is not possible. You must be at least 18 years old to shop, or have the consent of a legal guardian.

3. Prices

All prices are quoted in Swedish kronor (SEK) including VAT. Shipping costs are added and shown at checkout before you complete the purchase. We reserve the right for items to sell out and for any typographical errors.

4. Payment

Payment is handled by Klarna. The available payment methods (e.g. card, invoice, instalments, Swish) are shown at checkout. Klarna's own terms apply to the selected payment method.

5. Delivery

We ship with PostNord. Orders are usually processed within 1–3 business days. Standard delivery time within Sweden is 2–5 business days after the order has been dispatched. Should delivery be delayed, we will notify you by email.

6. Right of withdrawal

As a consumer, you have a 14-day right of withdrawal from the day you received the item, in accordance with the Distance Contracts Act. See our return and complaints policy for how to exercise your right of withdrawal.

7. Complaints

In the event of a fault, you have the right under the Consumer Sales Act to make a complaint within a reasonable time, and no later than three (3) years from the purchase. See our return and complaints policy for instructions.

8. Force majeure

We are not responsible for delays or failure to deliver caused by circumstances beyond our control, such as labour disputes, governmental actions, natural disasters or transport disruptions.

9. Dispute resolution

We follow the recommendations of the Swedish National Board for Consumer Disputes (ARN). In the event of a dispute you may contact ARN, Box 174, 101 23 Stockholm, arn.se. The European Commission's online dispute resolution platform is available at ec.europa.eu/consumers/odr. Swedish law applies to the agreement.

10. Personal data

We process your personal data in accordance with the GDPR. Read more in our privacy policy.

11. Contact

Questions about your purchase? info@nordforsstockholm.se